Our work revolves around three things: experience design, business design, and development. The core idea that runs throughout our years of practice is human centricity: First and foremost, we think about people who will end up using what we’re creating.

Activities

  • User Research
  • Service Design
  • UX Design 
  • Prototyping
  • Creative Direction

Outcomes

  • Customer Journeys 
  • Service Blueprints
  • Experience Prototypes
  • Functional Prototypes
  • Visual Direction / Branding
  • Design Systems

We do enjoy design; a lot. We pay attention to the evolution of technology and try to be aware of what's happening in the world, culture- and trend-wise. We approach it with a well-balancedhopefully mix of aestheticism and pragmatism. Whatever the interface, it has to be functional and useful and has to help people do whatever it is that they want to do. At the same time, we want things to slightly stand out and implicitly communicate that they are not only functional: There's also the emotional aspect that we care a great deal about.

It’s worth noting that we don’t just draw good-looking mockups and call it a day. We work on the technical implementation, too, and supervise it until the very last moment — as this is the only way to get the results we’re after. Design and technology work together hand in hand, and you can’t just throw the designed static screens at third-party developers and expect them to magically make everything work. Making sure that the live product represents the designs accurately is half the joband sometimes more that requires close collaboration, meticulousness and… a lot of patience.

Activities

  • Strategic Analysis
  • Innovation Consulting 
  • Customer Value Co-Creation
  • Venture Design

Outcomes

  • Opportunity Maps
  • Business Cases
  • Financial Models
  • Value Propositions

Even though we do run a design company, we are very pragmatic people. None of the three founders is a designer: We all come from a business background. We are excited about services that make sense and that work and work well. For us, products should be, above all, useful and valuable for those who end up using them — but they also should be commercially viable from the business perspective.

We don’t expect a detailed brief, and we don’t expect everything to be figured out for us up front. Rather, we’re glad to figure things out together: We’re comfortable with uncertainty, we’re flexible in our approach, we’re used to working around the client’s needs and we like to contribute to the project on every level. 

Business design is about helping you identify relevant opportunities that can lead to important changes.read: a lot of money When you already have an idea about the direction you’d like to follow, we’ll help you validate it with potential customers: We always do proper research, field research, to break free from our assumptions about reality and to operate with facts and data instead.

Skills

  • Native Apps
  • WeChat Mini Programs
  • Web Applications
  • Back-end Applications & Data

Deliverables

  • Maintainable Source Code 
  • Fully Tested Deployments
  • Instructions & Documents
  • Test Scripts / Test Cases

Whatever we end up designing doesn’t mean much unless we can turn it into a real thing — a website, an app, etc. And our pragmatism forbids us to be incapable of anything of the kind. For us, the design part is just half of the job: The development phase is when the project really begins to come together, and there’s hardly anything more exciting than that. 

We have a strong in-house tech team (architects, devops, back-end and front-end devs, QA engineers, project managers, you name it) that closely follows recent tech trends and can set up, run and refine a solid process with up-to-date tools and methodologies like Scrum, code review, continuous integration, continuous deployment and automated testing. 

Apart from doing the production part of daily work, the tech team also supports the business design and design teams in the long run. That includes inspiring designers with the latest tech and helping them identify what’s realistic and what’s impossible so that they have a good idea of the effort required to bring mockups to life.

ROTATE YOUR PHONE TO PORTRAIT MODE TO CONTINUE BROWSING THIS WEBSITE ¯\_( )_/¯